If Serverias is not right for you, ask for a refund within 14 days of your purchase and we will give you your money back in full. No questions asked, and you do not need to give a reason.
What it covers
The 14-day guarantee applies to every Serverias purchase:
- a new Pro or Team license;
- extra seats added to a Team license;
- a one-year extension of updates.
The 14 days start on the date of that purchase, as shown in your order confirmation.
How to ask for a refund
Email support@softias.com from the email address you bought with, or include that address in your message. Your license key or order reference helps us find your order faster, but it is not required.
What happens next
- We refund the full amount you paid for that purchase to your original payment method.
- When it arrives depends on your bank or payment provider, and can take several business days after we send it.
- The refunded license, seats or update extension is cancelled, and the devices using it go back to the Free plan. Your servers, saved connections and settings stay on your computer and keep working within the Free plan.
After 14 days
Purchases are final after 14 days. If you were charged by mistake, charged twice, or something else went wrong with your order, email us at any time and we will put it right.
Contact us
Questions about refunds: email support@softias.com or write to Softias LLC, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, USA.